Frequently Asked Questions

I have offices in two locations:

Thursday Evenings
Sync Counseling Center
150 W. Sierra Madre Blvd.
Sierra Madre, CA 91024

Tue/Wed Evenings
301 E. Colorado Blvd.
Suite 807
Pasadena, CA 91101

For Thursday evenings in Sierra Madre…
Parking
Sync is located on the second floor of the building. Entrances are off of Sierra Madre Blvd. and in the back of the building. For a handicap accessible entrance, please use the elevator located at the back of the building to get to Sync on the second floor.

Sync Counseling Center has a private parking lot behind the building that is accessible from Sierra Madre Blvd. Two-hour street parking is also available on Sierra Madre Blvd.

Finding Sync after Parking
If you’ve parked in the parking lot behind the building, ascend the stairs or use the elevator to access the second floor and enter through the back door to find the lobby. If you’ve parked on the street, enter through the front door and climb the stairs to find the lobby. When you’ve entered the lobby, click the switch next to Shelia Sutton and take a moment to relax. I’ll come out to get you shortly.

For Tue/Wed evenings in Pasadena…
Parking
The Parking Structure is located at 330 E. Union St., Pasadena, CA 91101 (just behind the office building).

Finding the Office After Parking
The office building is just across the street from the Paseo Mall.

Take the elevator to the 8th floor. Turn right off the elevator to suite 807. As you
enter the suite, to the right is a light panel. Push the light on the panel next to my name, Shelia Sutton.

Therapy will help you to become clear about how to THRIVE in your life, and how you can make that happen for yourself. We’ll work on helping you identify your needs and feelings, followed by learning and practicing relational brain skills you may be missing.

Therapy can help you have closer relationships and feel more fulfilled and connected in your own life, while reducing your need to use harmful defensive mechanisms in order to simply survive.

You can email, call, or text to set up an appointment.

It’s usually helpful to have a free 15-minute phone consultation before setting up an appointment. I look forward to hearing from you!

My phone number is 626•325•9322

My email is shelia@sheliasutton.com

Before we meet, you will need to fill out some brief paperwork that will give me an overview of what may be bringing you in for support. You can find the essential paperwork on a clipboard in the lobby. Please arrive 10 minutes early to complete the forms.

During the first meeting, we will begin to get to know each other. We will also decide if it is a good idea to work together. Finding the right fit in therapy is essential. The first session is also the beginning of the assessment process, as well as an opportunity for us to begin to explore your needs.

Sessions are $220.00 and last for 45 minutes.

I accept cash, checks, and all major credit cards.

I am not on any preferred provider or managed-care lists and am considered an out-of-network provider. I can provide you with a form you can submit to your insurance company for possible reimbursement.

That means you’re responsible for the fee at the time of our appointment and, depending on your plan, a certain percentage of the fee may be paid to you by your insurance company. If you plan to use your insurance, I suggest that you contact your provider and ask about your coverage in advance.

LMFT stands for Licensed Marriage and Family Therapist. While MFTs have extensive training working with relationships and families, we also work well with individuals seeking psychotherapy.

If you are unable to attend a session, please cancel 48 hours ahead of time. I understand that things do happen, and you may need to miss, so please let me know in advance.

For last minute cancellations, you will be charged your full session fee. Sick or stuck in traffic? We can discuss this on a case by case basis. My concern is that if you cancel at the last minute, I do not have enough time to offer your appointment to someone on my waiting list.